Conflict Can be Harnessed

Conflict  should not be denied. Denying conflict does more harm than good. According to Tesse conflict can have positive effects on boards.  By acknowledging  tensions & working out what needs to be done to resolve these challenges boards can grow. She talks about developing  concrete steps  in this video and smoothing out disruptive wrinkles that tend to […]

Phenomenal You turns Learning into Fun

“There is so much uncertainty in today’s world.  The acronym VUCA comes to mind.  VUCA is short for volatility, uncertainty, complexity and ambiguity.  One size does not fit all. As I launch the new leadership series, Phenomenal You – I am conscious that we all bring something unique to our organisations  and to others. Phenomenal You embraces […]

The Watchword for Effective Governance is Openness and Accountability

Is the watchword for Effective Governance Openness and Accountability? Realistically this boils down to engagement – two way communication that celebrates successes and demonstrates willingness to learn from mistakes. The foundation to this vibrant interaction is trust.  This creates Effective Governance. This also helps with Openness and Accountability. Principle 7 of the Charity Governance Code is so relevant. […]

Governing and Diversity – The Board’s Approach to Diversity

“ The board’s approach to diversity supports its effectiveness, leadership and decision making” – Principle 6 of  the  Charity Governance Code  . This brand new principle was recently published. It goes on to say that boards whose trustees have different backgrounds and experiences are more likely to engage in debate and to make better decisions. Diverse boards […]

The Role of Chairs in Managing Difficult Board Dynamics

According to recent guidance produced by the Association of Chairs, chairs play a critical role in setting the tone and leading by example. As dynamics is about people, the effective chair draws on high levels of emotional intelligence in dealing with varying motivations and disparate characters on the board.   Such a chair manages the board […]

Nurture Your Governance

Ethics and leadership – what drives behaviour? “Culture exists regardless.  If left to its own devices, it shapes itself, with the inherent risk that behaviours will not be those desired.  Employees will work out for themselves what is valued by leaders to whom they report”  Anthony Saltz (The Salz Review of Barclays Business Practice) The […]

A tribute to Jane Slowey – An awesome Leader Gone Too Soon

I had the absolute pleasure to meet and work with Jane Slowey.  An absolutely amazing woman, she was a great leader.   I learnt so much from Jane.  She was reliable, intelligent, empathetic, compassionate, knowledgeable and wise.  Jane taught me the practicalities of being task focused and people focused.  Her style was clear, consistent, coherent and […]

8 Tips to Building an Effective Board

Principle 5: Board effectiveness of Charity Governance Code states that “the board works as an effective team, using the appropriate balance of skills, experience, backgrounds and knowledge to make informed decisions. The tone the board sets through its leadership, behaviour, culture and overall performance is critical to the charity’s success”. The Code advocates a rigourous […]

Poor Digital Experiences can be Costly

It is no longer an option.   Poor digital experiences can be costly. Poor web performers influence consumer behaviour.     A recent study by Apica reports that sixty percent of consumers feel less loyal to brands after having a poor app or website experience. Over 80%  of those would tell their friends about that negative experience.   Almost […]