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Principle 5: Board effectiveness of Charity Governance Code states that “the board works as an effective team, using the appropriate balance of skills, experience, backgrounds and knowledge to make informed decisions. The tone the board sets through its leadership, behaviour, culture and overall performance is critical to the charity’s success”. The Code advocates a rigourous […]
It is no longer an option. Poor digital experiences can be costly. Poor web performers influence consumer behaviour. A recent study by Apica reports that sixty percent of consumers feel less loyal to brands after having a poor app or website experience. Over 80% of those would tell their friends about that negative experience. Almost […]
ICSA publishes guidance to help charities with recruitment The ICSA guidance was written to provide those responsible for or involved in the governance of a charity with detailed information on how to recruit and appoint charity trustees. ‘As the Charity Governance Code (2017) states, every charity should be ‘headed by an effective board that provides […]
Negotiation is the spice leading to success in professional and personal spheres. There is a myth that extroverts are best suited to enduring good outcomes from negotiations. There is evidence emerging that introverts can shape negotiations that lead to good deals. Tell me what you think! Here’s an excellent article on introverts as negotiators. […]
Culture is a critical component of good governance. Tesse Akpeki explains. Leadership values the importance of collegiality, #trust, #confidence and #connection in building #effectiveboards in the UK through appropriate conduct. Culture is a strong enabler in this regard, underpinning fundamental values, attitudes and behaviours. The #CharityGovernanceCode stresses that an effective board makes sure that […]
Good thinking is one that successful people have in common. People who achieve their dreams understand the critical relationship between their levels of thinking and their level of progress. When thinking is limited, so is potential. Success is as simple as changing your mind. To do well we must first think well. Changing thinking can […]
The rules of the road in tradition spheres apply to modern channels of communication. Defamation rules attach to tweets, LinkedIn, Facebook, Instagram, instant messaging and the like. Some people might sniff of this and think anything goes, but a recent ruling against Katie Hopkins will focus the mind. The case also demonstrates that the […]
Evidence shows that criticism is helpful provided it is constructive. For even greater effect, encouragement should go hand in hand with criticism. The environment for everyone should be nurturing and supportive. So why are critics sometimes perceived as being not so helpful? Critics point out what is wrong and can leave others feeling bad about […]
DOWNLOAD YOUR FACTSHEET ON BOARD / STAFF RELATIONSHIPS HERE A group of senior leaders – board leaders and executives met at PKF Littlejohn to explore ways of pressure testing the Chair-CEO relationship. I was reminded of the importance of the following practices: Appreciation: don’t forget to say thank you – this applies to the CEO, […]
A leader who does not excel for a brief period of time, but impresses over decade can be a rare find. What distinguishes this leader is their passion, their attention to every detail. One of the hallmarks of great leaders is how obsessed they are by their pursuits and their willingness to push every distraction […]